Custom URLs/Domains
You need to select a subdomain like analytics, portal, reports, appor dashboards as your subdomain for both admins and users to access the portal.
For example if you chose app as the subdomain and your site is support-analytics.com, the the url where your clients and employees could access these dashboards will be located at app.support-analytics.com.
What to see an example site? See modocorpmanagement.com
The Above video will show you what tools I use when checking to make sure that things are set up the correct way.
Adding a subdomain will need the following 3 pieces of information.
- analytics
- CNAME
- dns-cs.support-analytics.com
EXAMPLE: Adding 1 CNAME record for our DNS manager GoDaddy.com
Refrencing the image below you will see 1 CNAME records have been created.
- The Type input in the record will be set to CNAME for both.
- The Name input is the the subdomain that you have decided best represents where you'd like your users to log in to.
- The Value input refers to the CNAME url that your Clearsquare representative in your kickoff call.
- You can generally ignore the TTL (which stands for Time To Live), because it's impact is minor, but my advice is to set it to something longer (which will mean it will take longer to be found by the Clearsquare portal, but will mean the page will load faster for users that are first navigating to your application.
SIDE NOTE: You can likewise choose www as your subdomain, but we DO NOT recommend this as it is very common that you will want to keep the base url for your marketing website (the site where people can learn more about your analytic services) and users will click a "login button" that will point them to their login screens.