Custom URLs/Domains
For v1.3 and Earlier [Deprecated]
3min
Attention: All New Clients
🚫THIS DOES NOT APPLY TO YOU 🚫
For instance, assume you need 'analytics' and 'analytics-admin' as your two subdomains for the user and admin portals, respectively. Each subdomain will have its own unique CNAME. Therefore, it's important to carefully note which CNAME URL corresponds to each subdomain.
Each subdomain will need the following 3 pieces of information.
- USER Portal:
- analytics
- CNAME
- dns-cs.support-analytics.com
- ADMIN Portal:
- analytics-admin
- CNAME
- embed-app-ht7ws.ondigitalocean.app
EXAMPLE:
*If you want different subdomains then just switch out the names, but the rest of the record will stay the same.
** EXAMPLE DNS CNAMES for GoDaddy.com ** (Use the CNAMES shown above^)
Refrencing the image below you will see 2 CNAME records have been created.
- The Type input in the record will be set to CNAME for both.
- The Name input is the the subdomain that you have decided best represents where you'd like your users to log in to.
- The Value input refers to the CNAME url that your Clearsquare representative in your kickoff call.
- You can generally ignore the TTL (which stands for Time To Live), because it's impact is minor, but my advice is to set it to something longer (which will mean it will take longer to be found by the Clearsquare portal, but will mean the page will load faster for users that are first navigating to your application.
DNS setup using GoDaddy.com
Updated 28 Mar 2025
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