External Links

11 min

Overview

Link to any external resource and keep it in the navbar for users.

Use external link pages when you want to:

Go to Pages in the admin panel.
Click Add Page.
Give your page a name (e.g., Costco Link).
Set the Page Type to External Link.
Paste the full URL (e.g., https://www.costco.com).
(Optional) Enable “Open in a new tab” if you want the link to launch separately.
Click Save.

💡 You can preview the link before saving to confirm it’s valid.

You can assign the external link page to either:

In the desired workspace, select Users from the tabs provided.
Navigate to the User you wish to give access to then click on Assigned Workspaces.
Select the your desired workspace (e.g Costco) > Individual.
Press the add page icon and choose the external link page you just created from the select bar.
Click Save.

Once assigned, the external link will appear in the user’s main navigation menu.
Clicking the link will either:
- Open the target site in a new tab (if selected), or
- Load it directly within the portal tab (default behavior).

✅ The link can point to any valid URL, whether internal or external.

Setting	Description
Page Type	External Link
URL Format	Full URL (e.g., https://example.com)
Target Behavior	Open in same tab or new tab
Assign to	Individual users or groups
Appears As	Navigation item in the user portal

Use short, descriptive names for link pages to avoid cluttering the nav bar.
External links are great for integrating third-party tools without embedding full dashboards.
Keep in mind that some sites may restrict being embedded inside an iframe. If so, opening in a new tab is best.